IDEXX SDMA
如何与客户沟通
SDMA 检测结果增加的情况
以下是讨论摘录,能够帮助客户做好准备来采取后续举措,应对
出现 SDMA 检测结果增加后的可能结局。
![](https://www.idexx.com/media/filer_public_thumbnails/filer_public/14/21/14214490-8aba-4616-a185-05014e0da41d/sdma-vet-tak-to-owner.png__1000x360_subject_location-292%2C106_subsampling-2.png)
![](https://www.idexx.com/media/filer_public_thumbnails/filer_public/d5/79/d57956c5-6d53-4c2e-bbfe-0b85009263de/open-quote.png__58x50_subject_location-29%2C25_subsampling-2.png)
![Veterinarian speaks:](https://www.idexx.com/media/filer_public_thumbnails/filer_public/77/02/77026466-fef8-43c9-8ef4-4b2ecd1ce37d/vet-icon.png__100x78_subject_location-48%2C32_subsampling-2.png)
您宠物的肾脏检测结果让人有些意外。检测结果增加表明,宠物肾功能可能出现了变化。比较这些结果和其他肾脏检测结果后,我们发现她可能有早期肾病。
![Pet owner speaks.](https://www.idexx.com/media/filer_public_thumbnails/filer_public/20/54/2054c292-929a-4b57-a2f8-5f87faff4622/pet-owner-icon.png__100x78_subject_location-19%2C16_subsampling-2.png)
这么严重?
![Veterinarian speaks:](https://www.idexx.com/media/filer_public_thumbnails/filer_public/77/02/77026466-fef8-43c9-8ef4-4b2ecd1ce37d/vet-icon.png__100x78_subject_location-48%2C32_subsampling-2.png)
好在它看起来并没有什么不适。它的体检结果正常,体重也很稳定。这些检测值增加说明,它的肾功能还是有些问题。
![Pet owner speaks.](https://www.idexx.com/media/filer_public_thumbnails/filer_public/20/54/2054c292-929a-4b57-a2f8-5f87faff4622/pet-owner-icon.png__100x78_subject_location-19%2C16_subsampling-2.png)
好在发现得早。我们要如何应对?
![Veterinarian speaks:](https://www.idexx.com/media/filer_public_thumbnails/filer_public/77/02/77026466-fef8-43c9-8ef4-4b2ecd1ce37d/vet-icon.png__100x78_subject_location-48%2C32_subsampling-2.png)
我们可以一起制定一个计划来进一步分析问题。我们会确定导致肾病的任何可治疗病因,或可能使肾病恶化的并发因素。您可以考虑多做几项检测。通常,我们会从尿培养和药敏检测入手,确定是否存在细菌性尿路感染。我们不能遗漏可轻松治疗的病况。
![Pet owner speaks.](https://www.idexx.com/media/filer_public_thumbnails/filer_public/20/54/2054c292-929a-4b57-a2f8-5f87faff4622/pet-owner-icon.png__100x78_subject_location-19%2C16_subsampling-2.png)
嗯,但这费用不低吧......
![Veterinarian speaks:](https://www.idexx.com/media/filer_public_thumbnails/filer_public/77/02/77026466-fef8-43c9-8ef4-4b2ecd1ce37d/vet-icon.png__100x78_subject_location-48%2C32_subsampling-2.png)
如果我们找不到任何要解决的基础病因,我们会重点做一些饮食上的细微调整,确保它的饮水足量。您不必担心,我为您准备了一些技巧提示来帮助您解决问题。这种情况还在早期阶段,只要定期监控访视并配合适当护理,相信您的宠物会很快恢复健康的。
![Pet owner speaks.](https://www.idexx.com/media/filer_public_thumbnails/filer_public/20/54/2054c292-929a-4b57-a2f8-5f87faff4622/pet-owner-icon.png__100x78_subject_location-19%2C16_subsampling-2.png)
好的,我都愿意为它去做,它对我们家来说特别重要。谢谢。
![](https://www.idexx.com/media/filer_public_thumbnails/filer_public/f2/dd/f2dd7de7-126c-4b08-8b6e-76a6d77a7c5d/close-quote.png__58x50_subject_location-29%2C25_subsampling-2.png)